When a 1997 Mack truck came into Ferguson Truck Center for a basic engine warning light, the team uncovered something more concerning—an ABS warning light that had been disabled by removing the bulb. In this video, Scott Ferguson explains why it’s critical to work with technicians who don’t cut corners and take the time to investigate what’s really going on under the dash. Trust, transparency, and expert diagnostics are what make Ferguson Truck Center different.
Full Transcript
Scott Ferguson:
We’re working on a 1997 Mack. Older model truck, but this truck has been taken care of very, very well. This is a good customer of ours, and I know this customer is still making very good money operating this truck.
It came in specifically for a warning light on the dash relating to the engine. One of the things we found as we were going through our diagnosis—hooking up the computer and going through the truck—we found that it had another code in here relating to the ABS.
But our concern was that we didn’t have any warning lights on relating to the ABS. We go to the ABS warning light, and when we disconnect it, we find the bulb is missing.
That concerns me. You don’t remove a bulb for any reason. We get a new bulb, install it, and—wow—the ABS light comes on. So, our next step is we’re going to road test it and see if we have a problem with the ABS system.
It concerns me when someone takes a bulb out. I don’t think it’s the right thing to do on a repair. It’s possible maybe someone didn’t know how to repair the problem and just popped the bulb out.
So I think it’s important that you can trust the mechanic you use for repairing your truck.
