In this testimonial, a Houston-based fleet manager shares why Ferguson Truck Center is his go-to partner for maintenance and repairs. From clear communication and honest diagnostics to fast turnaround times and genuine trust, Scott Ferguson and his team provide service that goes far beyond what’s typical in the industry.
Full Transcript
Fleet Manager (Houston, TX):
Ferguson is one of the most reliable companies that I have dealt with in this industry. I feel like I’m at home. It was really, truly—once I walked in, I felt the confidence of knowing that he knows exactly what he’s talking about and not giving me another line.
The communication is great between him, Scott Ferguson, and his service techs. If you don’t know something, he’ll break it down for you—exactly why it broke, how it broke, and how he’s going to fix it.
That helps me go back to my boss and explain the situation, what the best course of action is, and how we’ll get the vehicle repaired and back on the road as fast as possible.
He’s like another employee. He can help you grow your company too—he advises on maintenance, repairs, and how fast he can get things done.
The trust—from Scott the owner all the way down to the parts guy—the trust is there. When they say something, they won’t try to steer you wrong. That’s the feeling I like. I believe he’s got my back.
If you had a choice between the shop you’re using and you’re looking to switch, go to Scott. As soon as you walk in the door, you’ll see the professionalism, the knowledge, and the respect you get. I will highly recommend him to anyone who asks.
